TALYN Help

Questions? Let’s clear things up.

Straight answers for customers, talent, managers, agencies, venues and the people building unforgettable events.

Popular: getting paid · managing a roster · talent in town · no-shows

Start here

The questions people ask first

Clear answers. No policy maze.

All

41 clear answers

Near you

Availability, never private location

Your event → 12 suitable people nearby. TALYN shows where talent can work—not where they live.

In town

Great talent already heading your way

Follow categories and receive relevant alerts when opted-in talent opens a booking window in your city.

Payment journey

Clear terms before payment

Enquire → agree the details → review the terms → confirm when the live payment journey is available.

Still need help?

Some questions are easier with a human.

Speak to Support, or let Concierge help turn an event idea into a shortlist.

Contact Support Ask Concierge

Questions? Let’s clear things up.

The questions people ask first

41 clear answers

Getting startedWhat is TALYN?

Getting startedWho can use TALYN?

Getting startedCan I be both talent and a customer?

TalentDo I need to be famous or full-time to join?

TalentWhat should I add to my profile?

TalentCan a band or group create one profile?

TalentCan I pause my profile?

ClientsHow do I find the right talent?

ClientsCan I speak to talent before booking?

ClientsCan I book several acts for one event?

Managers & agenciesCan I manage more than one artist?

Managers & agenciesCan an agency list its roster?

Managers & agenciesCan an event agency book for a client?

BookingsHow do I book someone?

BookingsWhat should be included in an enquiry?

BookingsCan I request a custom quote?

Payments & protectionWhen is my booking confirmed?

Payments & protectionDo I need to pay the full amount when booking?

Payments & protectionWhen is the remaining balance due?

Payments & protectionWhat happens if a payment fails?

Payments & protectionWhy might talent require pre-event costs?

Payments & protectionShould I pay talent directly?

Payments & protectionWhat is TALYN Booking Protection?

Payments & protectionCan the price change after confirmation?

Payments & protectionWhen will talent get paid?

Payments & protectionDoes TALYN charge fees?

CancellationsWhat happens if talent does not show up?

CancellationsWhat happens if the talent cancels?

CancellationsWhat if I cancel?

CancellationsWhat if something outside everyone's control happens?

Location & discoveryCan people near me discover my talent?

Location & discoveryWill TALYN show my exact location?

Location & discoveryWhat is an In Town opportunity?

Location & discoveryWhat is a Stopover opportunity?

Location & discoveryCan venues receive talent alerts?

TALYN ConciergeWhat is TALYN Concierge?

TALYN ConciergeIs Concierge only for luxury events?

TALYN ConciergeI do not know what I want. Can you still help?

Safety & supportAre TALYN profiles verified?

Safety & supportWhat if an event feels unsafe?

Safety & supportWhat happens after a serious complaint?

Availability, never private location

Great talent already heading your way

Clear terms before payment

Some questions are easier with a human.