Legal

Privacy Policy

A clear explanation of the information TALYN uses, why it is needed and the choices available to you.

Last updated · To be confirmedEffective · To be confirmed

Product and legal draft for review. Confirm TALYN's legal entity, payment model, governing law and contact details with a qualified UK marketplace solicitor before launch.

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01

Who we are

TALYN is an entertainment marketplace connecting customers with talent and authorised representatives. The legal entity responsible for personal information will be inserted once confirmed: [LEGAL ENTITY TO BE CONFIRMED].

02

Who this policy applies to

This policy applies to visitors, customers, talent, managers, agencies, promoters, venues, applicants and others using TALYN's website, marketplace, support or related services.

03

Information we collect

We collect information needed to operate the services a person chooses to use. The categories below distinguish public profile information from private account, booking, payment and verification information.

04

Information you give us

This may include name, contact and sign-in details, account role, preferences, support requests and information entered into forms. We should not request sensitive information unless genuinely necessary and lawfully handled.

05

Talent profile information

Public profiles may show a stage name, biography, general location, categories, media, social links, starting prices, availability indicators, reviews and verification status. Home addresses, identity documents and private account details are not public.

06

Booking information

We may process event dates, venue information, audience size, timings, budgets, requirements, offers, agreed changes and booking status to support enquiries and bookings.

07

Payment information

An authorised payment provider may collect card, bank or payout information. TALYN should receive only what is necessary to administer payment status, fees, refunds, disputes and records. Providers must be named once selected.

08

Verification information

Verification may involve identity, age, business authority, professional credentials or safety documents. These must be access-controlled, retained only as necessary and never displayed publicly.

09

Messages and support

We process enquiry threads, booking messages and support conversations to deliver the service, prevent abuse and resolve issues. Authorised staff should access messages only where needed for support, safety, legal or platform-integrity purposes.

10

Location information

We may use a selected city, service area or approximate location for discovery. TALYN must not publish a home address or precise live location. Device location should require permission and have a clear alternative.

11

In Town and Stopover

Temporary travel availability is opt-in. Users control the destination area, date range and visibility and can stop it. Exact accommodation or movement details should remain private.

12

Information collected automatically

When implemented, this may include device type, browser, IP address, page activity, diagnostics and security events. TALYN should collect only what it needs and explain analytics and cookie tools once selected.

13

How we use information

We use information to create accounts and profiles, support discovery and booking, communicate, personalise relevant results, provide customer service, protect users, prevent fraud, meet legal duties and improve reliable operation.

15

Personalisation and recommendations

We may use chosen location, searches, saved talent, category preferences and booking activity to show more relevant results. Users should understand and manage material personalisation where required.

16

Marketing

Marketing follows applicable consent and opt-out rules. Transactional messages about accounts, security, enquiries and bookings are different from marketing. Preferences should be manageable.

17

When we share information

We may share information with parties to an enquiry, providers supporting the service, professional advisers, authorities where legally required or a business successor with safeguards. We do not sell personal information.

18

Managers and agencies

Managers and agencies should see only profiles and booking information they are authorised to manage. Access can be removed when authority ends or is disputed.

19

Service providers

Providers may support hosting, authentication, communications, payments, mapping, analytics, verification and support. TALYN will list or categorise confirmed providers and require appropriate data-protection terms.

20

International transfers

Because TALYN is intended to be global, information may be processed outside a user's country. Applicable transfer safeguards and locations will be described after infrastructure and providers are finalised.

21

How long we keep information

Retention depends on information type, account status, booking and payment records, safety, disputes, fraud prevention and legal obligations. TALYN will not claim fixed periods until a documented retention schedule exists.

22

Security

We use proportionate safeguards such as role-based access, protected transmission, monitoring and controlled storage where implemented. No online service can promise absolute security.

23

Your privacy rights

Depending on location, you may have rights to access, correct, delete, restrict or object to processing, receive a portable copy, withdraw consent and complain to a regulator. Lawful exceptions may apply.

24

Account deletion

Users should be able to request deletion in account settings or support. TALYN may retain limited records for legal duties, payments, fraud prevention, disputes or enforcement while removing information no longer required.

25

Children

The minimum account age must be confirmed. If under-18 talent is allowed, TALYN will use a dedicated parent or guardian consent, supervision and privacy framework.

26

Cookies

TALYN may use essential cookies and, where implemented and permitted, preference or analytics technologies. Users will receive appropriate information and controls. See Cookie Settings.

27

Changes to this policy

We may update this policy as TALYN develops. Material changes will receive appropriate notice where required, and last-updated and effective dates will be revised.

28

Contact and requests

Questions and rights requests can be started through TALYN Help & Safety. Confirmed details will be added before launch.

Privacy contact: [TO BE CONFIRMED]
Controller: [LEGAL ENTITY TO BE CONFIRMED]
Registered address: [TO BE CONFIRMED]

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